CUSTOMER SERVICE - ORDERING INFORMATION
At PowersEdge.com and our family of sites,,
Customer Satisfaction is our number one concern!
please give us a call at 231-924-2694
Powersedge.com accepts the following credit cards:
Visa, MasterCard, American Express & Discover.
Powersedge.com also accepts money orders and cashiers checks.
Changing an Order:
In many cases an item has to be ordered or drop-shipped from Powersedge.com’s distributors, and once an item has been processed and shipped from the manufacturer or distributor, it cannot be changed.
If a change of an order is required after the order has been processed (as described above); the order will be subject to the Powersedge.com Return Policy. Post-order changes will be subject to the appropriate exchange fee.
Are Customers Responsible Sales Tax?:
Only Michigan residents are responsible for 6% Michigan State Sales Tax and will be charged on the total of the merchandise. Sales tax WILL NOT be applied to shipping.
Credit Card Security:
Powersedge.com provides a safe on-line shopping experience. Utilizing the industry
standard for security ensuring the highest level of customer protection. Therefore, all of your personal information including credit card information is encrypted.
Privacy Policy:
We do not share your personal data with anyone. We collect opt-in email and
catalog requests for our own internal marketing to only those people who opt-in
to receive these.
Shipping Information:
Most orders are processed and shipped within 2-5 days pending credit card
verification. Some orders shipped may require a signature from the recipient
upon delivery. Please allow 5-10 business days for ground orders. For
international shipments, Powersedge.com does not charge, nor, assume
responsibility for taxes, duty or brokerage fees. All additional fees charged by
UPS international, customs, brokerages, etc. are to be paid by the customer.
RUSH ORDERS and Air Shipments may still take 2-3 business days to process, please be patient.
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